The feedback that was received by my audience allowed me to understand things through the eyes of a customer. At this current point, I have not yet had a customer that has given me feedback. This could be a good thing, but it could also be a bad thing.
Feedback is something that may deter the thoughts and opinions of other customers, if the feedback is good then more people are likely to purchase again or if it is bad then they will not. Talking to my customers will allow me to understand things and help me to improve on the matters at hand. It is important to listen to the customer because they are the people that I am trying to impress with my products, and it is them who I want to be able to trust me with their items.
In order to be able to carry out great customer service I will have to remember:
1. The customer is always right
2. Respond quickly and efficiently.
3. Make is personable
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